Student assistant
A student assistant on the college's own facts: a prospect texting at night gets the real cost, a merit estimate and a visit booked, and a current student with a hold gets it explained and a payment plan set up; it answers from the handbook, says when it does not know, and hands off to a person in the right office with the conversation attached.
One working session with the people in the seat: which decisions, which systems, what a good week looks like.
The app you see above, running on your own exports instead of the simulated world. Every screen, every decision, your numbers.
Wired to your systems with your permissions, agents proposing, people approving, the ledger recording who did what.
Overview
Prospects ask their questions at night, and students hit a registration hold on a Sunday. The answer is somewhere on the website, the office is closed, and the question becomes an email nobody reads until Monday, or a student who stops trying.
The assistant runs on the same facts every office uses: costs, scholarships, the calendar, holds, offices and hours. A future student gets the cost of living on campus, a merit estimate from their GPA and a visit booked; a name and a number become an inquiry on the counselor's desk. A current student gets the hold explained, a payment plan set up, or an adviser or tutor booked. Anything it cannot do goes to a person in the right office with the conversation attached, and every action shows up on the desks.
Key features
- Seven people to play: a stranger, a transfer, a high school senior, a working adult, and three current students with a hold, a family income drop and a slipping night class.
- Answers from the college's own handbook, cites the page, and says when it does not know.
- Acts as well as answers: books visits and appointments, starts the application, estimates scholarships, sets up a payment plan, prepares a special-circumstance appeal.
- The same assistant in a custom app, in messaging and on the college website.
Decisions it produces
- Play a future or a current student
- Book a visit or an appointment
- Set up a payment plan that clears a hold
- Hand off to a person in the right office
Data sources
| Handbook | costs, scholarships, calendar, offices, policies |
|---|---|
| Admissions CRM | inquiries, visits, applications |
| SIS and LMS | courses, activity, adviser, holds |
| Billing | balances and payment plans |
Simulated data throughout. Book a call to see it on your own systems.
Related demos
Admission desk
An admission desk for the counselor: the day's visits and the people who need a reply, transcripts read and checked against what the student reported, a decision prepared with the merit award and the letter, and outreach built by describing the audience in a sentence; every reply, decision and message writes to the record and reaches the student's phone.
Retention desks
Three desks for the offices that keep students enrolled: Student Success works early alerts and reaches out, Health and Wellness runs counseling and clinic lanes with a waitlist, screeners and a clinical read for the clinician, and Student Financial Services decides holds, appeals and emergency funds before registration; the desks share one record, and outreach finds students like the one on the screen.
President's dashboard
A president's dashboard with two lenses: admission shows the projected class against goal, the funnel against last cycle, net tuition and the discount rate; retention shows the first-year forecast against target, who is at risk and why, and the tuition at stake. Each issue names the office that owns it, and a question sent from the page comes back answered.