AnswersHigher education
In short
AI helps most across a university where knowledge already exists and people carry information between systems that do not talk: admissions and enrollment, advising and student success, the registrar, research administration, advancement, campus operations and accreditation. The work changes by institution, so the best start is one office with a clear number, built on a platform the rest of campus can share.
| Area | What AI does | See it running |
|---|---|---|
| Admissions and enrollment | Answers applicants around the clock and helps shape the incoming class. | Class shaping |
| Advising and student success | Spots students at risk early and prepares advisors for each conversation. | Persistence |
| Academic operations | Handles registrar requests, scheduling and degree audits. | Academic operations |
| Research administration | Prepares proposals, budgets and compliance checks for sponsored programs. | Academic operations |
| Advancement | Prepares donor research and outreach from the institution's own records. | Advancement |
| Career outcomes | Connects students with employers and tracks outcomes. | Career outcomes |
Research universities, public systems, regional universities, independent colleges and community colleges face different pressures, from research funding to enrollment to state reporting. The first project should follow the institution's own priority, not a sector template.
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Student and institutional data stays governed, with access that follows each system's permissions and an audit trail of every action. Fig runs on CosmOS in the institution's own cloud or Fig's, connected to the student information, CRM and finance systems in place.
It can be, when data stays in a controlled environment with access that follows source permissions and a full audit trail. Fig runs in the institution's own cloud or Fig's.
With one office and one number leadership already tracks, such as yield, retention or time to answer a student, then expand on the same platform.
It prepares them and handles routine questions, so staff spend more time with students who need a person.
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