Leasing desk
A leasing desk for the leasing manager: inquiries waiting for a first reply with the draft already written from the listing and the agent's calendar, today's tours, applications as a review deck with a recommendation on income, screening and documents, and listings that aren't moving with a concession on each; every action writes to the CRM and the calendar.
One working session with the people in the seat: which decisions, which systems, what a good week looks like.
The app you see above, running on your own exports instead of the simulated world. Every screen, every decision, your numbers.
Wired to your systems with your permissions, agents proposing, people approving, the ledger recording who did what.
Overview
Inquiries from the listing sites sit in the CRM for hours; the odds of a tour fall from 38% inside fifteen minutes to 7% by the next day. Applications wait on a missing document nobody chased, and a unit listed 48 days costs more in vacancy than two weeks free would.
The desk opens on the inquiries longest waiting, each with a reply drafted from the units that fit beds, budget and move-in and two tour slots from the agent's calendar. Send it, edit it first, or book the tour. Applications come one at a time with the recommendation and why; listings past 21 days show the vacancy so far and the concession that usually beats another two weeks empty.
Key features
- Inquiries by minutes waiting, with the draft reply and two tour slots already prepared.
- Applications as a review deck: income ratio, screening band, documents, a recommendation and the reason.
- Listings that aren't moving: days listed, asking against the submarket, vacancy so far, a concession in one click.
- Where leads come from: volume, median minutes to first reply and tour rate by source.
Decisions it produces
- Send or edit the drafted reply
- Book a tour into an agent's day
- Approve, deny or ask for documents on an application
- Offer a concession on a unit listed 21+ days
Data sources
| Leasing CRM | inquiries, sources, replies, tours |
|---|---|
| Listing feeds | units, asking rent, days listed |
| Property system | applications, screening, documents |
| Calendar | agents' tour slots |
Simulated data throughout. Book a call to see it on your own systems.
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